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Privacy Policy

Specialist Swimming – Privacy Policy

Effective Date: [Insert Date]
Jurisdiction: Australia (applicable globally where relevant)

1. Who We Are

This Privacy Policy explains how Specialist Swimming (operated as a sole trader in Perth, Western Australia) collects, uses, stores, and protects your personal information. By engaging with our services, you agree to this Privacy Policy.

We are committed to protecting your privacy and handling your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

2. What Information We Collect

2.1 Personal Information

  • Name
     

  • Email address
     

  • Phone number (if provided)
     

  • Country and location
     

  • Age (or guardian information for minors)
     

  • Swimming experience, goals, and medical declarations
     

2.2 Uploaded Media & Coaching Files

  • Video footage of your swimming
     

  • Coach notes and analysis
     

  • Performance or training data
     

2.3 Technical and Usage Data

  • IP address
     

  • Device/browser type
     

  • Pages visited on our site
     

  • Booking or form submission timestamps
     

2.4 Payment and Transaction Data

Collected via third-party payment platforms (e.g., Wix Payments, Stripe, PayPal). We do not store payment card details on our servers.

2.5 Affiliate and Product Interaction Data

If you click on affiliate links or purchase recommended products, we may track clicks and commissions for performance and transparency.

 

3. How We Use Your Information

We may use your personal information to:

  • Deliver coaching, feedback, or analysis services
     

  • Process bookings and confirm purchases
     

  • Respond to support or clarification requests
     

  • Send progress updates, tips, or swimming resources
     

  • Administer queue placements and video turnaround timelines
     

  • Improve our services and user experience
     

  • Send newsletters, announcements, or offers (you can opt out anytime)
     

  • Comply with legal obligations
     

 

4. How We Store and Protect Your Data

  • Your data is stored securely in Google Workspace, Wix servers, and/or affiliated cloud tools.
     

  • Uploaded footage and coaching reports are stored in secure folders and only accessible by you and the coach unless permission is granted.
     

  • We use password protection, account restrictions, and secure tools to safeguard your information.
     

  • Access is limited to authorised personnel only.
     

 

5. Disclosure of Information to Third Parties

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party providers (e.g., email services, booking platforms, analytics tools)
     

  • Payment processors for transaction handling
     

  • Legal or regulatory authorities when required
     

All third parties are required to treat your information in accordance with applicable privacy laws.

 

6. Use of Media and Footage

  • Your submitted footage will only be used for analysis and coaching unless you explicitly provide written consent for marketing use.
     

  • If permission is given, we may use your footage or testimonials on our website, social media, or educational presentations.
     

  • You may withdraw this consent at any time by emailing us.
     

 

7. Affiliate Links and Third-Party Services

Some of our content includes affiliate links to third-party websites. If you purchase through one of these links, we may earn a small commission at no extra cost to you.

We are not responsible for the privacy practices or content of third-party websites or platforms. You should review their privacy policies before engaging with their services.

 

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Remember your preferences
     

  • Track how you interact with the site
     

  • Improve functionality and performance
     

You may disable cookies through your browser settings, but this may affect your experience.

 

9. Access and Correction of Your Information

You may request access to the personal information we hold about you, or ask us to correct inaccurate data.

Please contact us at [insert your email address] and we’ll respond within a reasonable timeframe, typically within 14 days.

 

10. International Users

If you are located outside Australia, you consent to the processing of your data in accordance with this policy and under Australian privacy laws.

For users in the European Union, we aim to meet GDPR principles where applicable (e.g., data access and right to deletion).

 

11. Data Retention

We retain your personal information only as long as necessary to:

  • Deliver services
     

  • Comply with our legal obligations
     

  • Maintain records of service provision
     

Video footage and data are deleted or archived upon request or within 12 months of inactivity.

 

12. Privacy Policy Updates

This Privacy Policy may be updated from time to time. The “Effective Date” will be revised at the top of this page.

Continued use of our services after changes indicates acceptance of the updated policy.

 

13. Contact Us

If you have questions about this policy or want to make a request related to your personal data, please contact:

Daniel Rodgers
Specialist Swimming
daniel@specialistswimming.com

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